Experience Summer in Luxury! Explore Cancun's Tropical Hideaway for FAMILY!

British Airways

London Gatwick Airport

10 Nights From
£ 2449/
Main Image

Stunning

Tropical View Awaits!

Book by:

30 JUN 24

Travel dates:

15 AUG 24 - 26 AUG 24

Price is per person based:

2 adults
2 children

Hard Rock Hotel Riviera Maya is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkelling areas. It’s all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel in Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven — an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest.

  • 5-Star accommodations
  • Casual and à la carte dining
  • Beverages (alcoholic and otherwise)
  • Delicious snacks
  • 24/7 in-room service
  • Limitless World-Class Golf
  • Land sports
  • Fitness center
  • Jogging track
  • Pool and beachside service
  • Daily activities
  • Nightly entertainment
  • Live entertainment
  • Free Wi-Fi in room and resort-wide
  • Gratuities included

Based on 2 adults and 2 children (up to 11 years old) sharing a Deluxe Room (Lagoon View) on an All-Inclusive basis for 10 nights at the Hard Rock Hotel Cancun.

Flights are direct with British Airways and depart London Gatwick on 15th August 2024 for 10 nights (+1 night on the inbound flight). Return shared airport transfers are included.

Add an additional +£429pp to stay for 14 nights.

Offer code: 1229775

Your Flight

British Airways
Cabin Image
Club
Cabin Image
World Traveller Plus
Cabin Image
Economy
Cabin Image
First
Details
Airline
Club
World Traveller Plus
Economy
First
Lounges
Images

British Airways can offer our travellers a standard of attention, comfort and flexibility that only a world class airline can provide. This includes regional departures, preferred departure times, upgrade options with use of airport lounges and a wide choice of seating and cabin accommodation. Whatever your requirements may be, British Airways will do everything possible to ensure that your holiday enjoyment starts from the time of booking to the time that you return home.

Club World combines premium levels of comfort and service with the freedom and flexibility to make every journey unique and unforgettable. Whether you're travelling for business or pleasure, there's a Club World seat with your name on it.

  • A spacious seat, which converts into a fully flat bed
  • Delicious food and drink options using fresh, local ingredients
  • Stylish bedding and amenity kits designed by The White Company
  • Access to private lounges and luxurious spa treatments
  • Dedicated check-in desks and priority boarding
Club World Seat

Imagine your favourite armchair, your bed, your dining table, and your office; all in one. Club World seats are designed for relaxing, sleeping, or getting work done, with more space and privacy.

Relax on board in a spacious seat, extending into a fully flat 183cm (6ft) bed when you need to sleep. Your seat also has a fully adjustable headrest and lumbar support.

Extra Touches

Rest up and rejuvenate yourself during flight; with quality bedding and amenity kits specially designed by The White Company. Indulge in a longer sleep; with our soft mattress topper, luxury duvet, and blanket adding an extra layer of comfort.

So that you can be prepared for your journey, please be advised that a few aircraft may require the use of an inflight power adaptor. Adaptors may not always be available on-board for purchase. - guide-to-in-seat-power (pdf, 181kb, English only)

Club Suite

British Airways have completely reimagined Club World cabins. Club Suite is now available on selected flights; your own personal space to sit, sleep, work, or relax. Club Suite is the final step in Club World investment, following on from the introduction of luxurious bedding by The White Company, a new personalised service, and a restaurant style dining experience.

Where to find Club Suite

Club Suite is now available on selected Dubai and Toronto services on board brand new A350 aircraft and selected JFK services on our Boeing 777 aircraft. Also selected Tel Aviv services are now available to book from 1 December and selected Bangalore services from 20 January.

Club Suite will be rolled out across the London Heathrow long haul fleet and by the end of 2019, four A350s and two Boeing 777 aircraft will be flying with Club Suite.

New features at a glance

  • Space and freedom
  • The new cabin offers direct aisle access from every seat, and a door for enhanced privacy. Eeven more room to relax, with a larger 79” fully flat bed and lots of extra storage space.
  • A tailored experience with new tech
  • Club Suite uses technology to make your experience even more comfortable; with digital seat functions, high speed Wi-Fi, personal charging points, and as a minimum, 17” high resolution screens with the latest films and music.

Entertainment

Get lost in a great film or gripping series with huge library of new releases; including music, ebooks, and games. Every seat has a 12" flat screen and noise cancelling headphones and you can enjoy an on-demand service on most flights

Faster check in and boarding

Booking Club World means getting through the airport smoothly and efficiently, with dedicated check-in desks and fast-track security at three airports: London Heathrow, London Gatwick, and New York JFK.

See why Club World’s quicker

  • Your own dedicated Club World check-in desk at most airports
  • Fast Track security at London Heathrow, London Gatwick and New York JFK
  • Fast Track arrivals at London Heathrow for non-EU passport holders
        Priority boarding

Baggage allowance

Club World’s generous baggage allowance means you can pack more for your trip. Bring both a cabin bag and laptop or handbag on board, as well as up to two bags in the hold.

From your doorstep to your destination

Let AirPortr pick up your bags from your chosen location and check them in for your flight with the AirPortr + Bag Check-In service, allowing you to travel to the airport luggage-free.

Available for flights departing from Heathrow, Gatwick and Manchester.

Club Europe Dining

Our Club Europe service on short haul flights within the UK and Europe offers you a complimentary meal planned to perfection based on the time and length of your flight plus a full bar service.

Taste the best of the British Isles
Showcasing the very best of the British Isles on board, you can enjoy delicious menus, featuring signature warm breads, a selection of quality wines plus coffee from our new speciality coffee partner, Union Hand-Roasted Coffee.

The best start to your day

On early morning flights, you will have the choice of up to 3 different breakfasts including delightful cured meats or smoked salmon, hot English breakfast or a hot vegetarian breakfast. All meals have been thoughtfully prepared including high quality British meats, free range eggs and dairy products, seasonal fresh fruit and signature warm bread. Accompanied by a full bar service and speciality coffee, from Union Hand-Roasted coffee.

On shorter mid-morning flights, you'll enjoy a selection of continental cold meats and cheese, or a delicious hot savoury snack.

Sweet or savoury afternoon snacks

On shorter flights we will serve our signature Afternoon Tea, which may include a selection of premium sandwiches or a traditional Ploughman’s. This will be accompanied by an afternoon tea cake, as well as our scrumptious scones with jam and clotted cream.

Club World Dining

Anticipate mouth-watering menus that are thoughtfully prepared using locally sourced, seasonal produce and elegantly presented.


Savour a meal of your choice from our three-course-menu inspired by the latest global trends with a glass of our expertly sourced wine to complete your dining experience. In the morning you can enjoy a delicious breakfast, a great way to start the day. Afternoon flights include a savoury snack or afternoon tea supplied by Twinings accompanied by savouries and warm scones.

Club Kitchen

In between meals, why not indulge in the Club Kitchen. There are lots of things to choose from including fresh fruit, Duchy yoghurt, sandwiches, salads and sweets. Other British favourites include Island Bakery shortbread and Cadbury chocolate.


Sleeper Service

Get more sleep on board with pre-flight dining. On our Sleeper Services, we invite you to dine in the lounge before boarding. On board, we'll welcome you with a night cap before turning down the lights and leaving you to a long and undisturbed rest followed by a quick breakfast just before we land. Sleeper Services operate on selected evening flights from North America and the Middle East.


London City to New York
On your short trip to Shannon, Ireland you will enjoy an appetiser with drinks. From Shannon to New York we will serve you a delicious meal with a full bar service. Before arrival into New York, we will serve you afternoon tea or a light snack, accompanied by our own blend of tea specially created by Twinings. Throughout the flight feel free to indulge in our plentiful snacks to keep you going.

 

New York to London City

On your flight from New York why not dine in our lounge before you board. Then relax in your seat with a snack and a nightcap before catching up on a few precious hours of sleep. Alternatively, we will serve you supper on board followed by a tasty breakfast before you land. If you prefer to sleep for longer then take away a city breakfast option to start your day.

Enjoy an enhanced in-flight experience with World Traveller Plus, Premium Economy cabin. Flying World Traveller Plus is an exciting upgrade. With fewer rows, the cabin is quieter, more spacious, and more exclusive than World Traveller.

  • Wider seats and more legroom
  • A separate, smaller cabin with attentive service
  • Two delicious meals, complimentary bar service including
  • Signature cocktails (or mocktail)
  • A personal entertainment system with noise-cancelling headphones
  • Stylish amenity kit made from recycled material
  • More free baggage allowance
  • Priority boarding
Seat

Premium economy (World Traveller Plus) seats are wider, with greater recline, lumbar support, a head and foot rest, plus extra leg room to stretch out.

Premium economy (World Traveller Plus) seats are wider, with greater recline, lumbar support, a head and foot rest, plus extra leg room to stretch out.

Extra Touches

Stylish quilt and cushion adds an extra layer of comfort when it’s time to rest, and we’ll give you a special amenity kit designed with sustainability in mind. The bag is made using material from recycled plastic bottles and includes all the essentials - lip balm, an eye shade, pen, socks, toothbrush and toothpaste, with earplugs available on request.

Stylish quilt and cushion adds an extra layer of comfort when it’s time to rest, and we’ll give you a special amenity kit designed with sustainability in mind. The bag is made using material from recycled plastic bottles and includes all the essentials - lip balm, an eye shade, pen, socks, toothbrush and toothpaste, with earplugs available on request.

Entertainment

Enjoy your own personal entertainment system, with noise-cancelling headphones. Each seat also has its own power supply, so you can use your devices on board. A few of aircrafts might need you to bring your own adaptor if they aren’t sold on board. Check our guide to personal power supplies onboard.

Enjoy your own personal entertainment system, with noise-cancelling headphones. Each seat also has its own power supply, so you can use your devices on board. A few of aircrafts might need you to bring your own adaptor if they aren’t sold on board. Check our guide to personal power supplies onboard.

Dining

With an emphasis on best of British, premium economy (World Traveller Plus) offers greater choice and quality, with seasonal menus created using the finest locally-sourced ingredients.

  • A complimentary drink before you fly
  • Newly-crafted menus, with high quality seasonal ingredients
  • Choice of three delicious main meals
  • A wide range of special meal alternatives to suit your dietary needs
  •  Stylish and contemporary tableware, fine china and linen napkins
  • A second delicious hot snack or light meal before you land
  • Complimentary bar service with a choice of signature cocktails (or mocktail), hot drinks, juices and water served throughout the flight

With an emphasis on best of British, premium economy (World Traveller Plus) offers greater choice and quality, with seasonal menus created using the finest locally-sourced ingredients.

  • A complimentary drink before you fly
  • Newly-crafted menus, with high quality seasonal ingredients
  • Choice of three delicious main meals
  • A wide range of special meal alternatives to suit your dietary needs
  •  Stylish and contemporary tableware, fine china and linen napkins
  • A second delicious hot snack or light meal before you land
  • Complimentary bar service with a choice of signature cocktails (or mocktail), hot drinks, juices and water served throughout the flight

Baggage

World Traveller Plus' generous and flexible baggage allowances lets you travel light, or pack as much as you need for a longer trip. You can take both a cabin bag, and a laptop or handbag on board, plus two bags with you on board; double the allowance for most economy services.

Some routes and tickets come with an even greater allowance, and extra bags can be added for a fee.

World Traveller Plus' generous and flexible baggage allowances lets you travel light, or pack as much as you need for a longer trip. You can take both a cabin bag, and a laptop or handbag on board, plus two bags with you on board; double the allowance for most economy services.

Some routes and tickets come with an even greater allowance, and extra bags can be added for a fee.

World Traveller is our economy cabin on flights beyond Europe, packed with all the comfort and benefits you expect from British Airways at an affordable price.

World Traveller

World Traveller is economy class on flights beyond Europe, packed with all the comfort and benefits you expect from British Airways at an affordable price:

  • A range of great value all-inclusive fares with no hidden charges based on your travel needs
  • Basic fares* which include hand baggage only – ideal for travelling light
    All-inclusive fares for when checked baggage and seat selection is important
  • Generous free baggage allowance
  • Delicious meals and full bar service included in the price of all tickets
  • Personal entertainment system with complimentary headphones
  • Family-friendly features and kids’ activity packs

*Basic fares available on selected long haul routes

Style upgrade The World Traveller experience is getting a makeover. British Airways are giving the cabin a stylish new interior, luxurious seats with greater recline, 35 per cent larger flat entertainment screen, in-seat power supply and more. The new cabin is available now on our newest aircraft; A380, Boeing 787, Boeing 777-300ER and they're busy refurbishing many Boeing 777-200 and 767 aircraft to the same standard.

Euro Traveller

Discover the UK and Europe with best value economy cabin:

  • great value fares
  • extensive network of conveniently located airports
  • family-friendly features and kids' activity packs

Welcome on board
You'll soon discover there's a lot more to Euro Traveller than our great value fares and convenient network, such as:

  •  Contoured leather seats innovatively designed to maximise your personal space
  • Fully movable headrests
  • Eye-level magazine storage for your comfort
  • Complimentary newspapers on most flights
  • Contemporary LED lighting that adjusts throughout the flight to help you relax

    M&S on board

    You can buy delicious M&S snacks and treats on board all Euro Traveller services to and from London Heathrow and London Gatwick. Payment for snacks and drinks is by credit or debit card. If you are an Executive Club Member, you have the option to pay using Avios. Please be sure to download the British Airways app, or to update it to the latest version before you fly.

    Short haul fares

    This fare structure gives you a choice of three economy fares when you fly in Euro Traveller: Basic, Plus and Plus Flex.

  • Basic - Ideal when you want the lowest possible fare but still includes hand baggage.
  • Plus - Includes checked baggage and allows for extra flexibility.
  • Plus Flex - Perfect if your schedule is likely to change as this fare gives you the greatest flexibility.

Families

We love how exciting flying is for kids and think it should be just as much fun for you as the parents. When you’re travelling with your family on British Airways, you'll find lots of thoughtful touches to make your life a little easier and help keep the little ones happy and entertained during the flight, including:

  • Priority boarding for families with infants and young children in
  • Pushchairs, to help get you settled on board sooner
  • Skyflyer activity packs on flights over two hours long
  • Free carriage of pushchairs (strollers) and car seats for families with infants

Let AirPortr pick up your bags from your London location and check them in for your flight with the AirPortr + Bag Check-In service, exclusive to British Airways customers. Available for the wider London area and flights departing from Heathrow and Gatwick, except flights within the UK.

Aircraft variations

Wherever and whenever you fly in Euro Traveller you can expect the same impeccable standard and warm service by our attentive crew, but some of the features and cabin elements may vary according to the time and duration of your flight and the type of aircraft in use.

On flights to or from London City and London Stansted that are operated by our subsidiary BA CityFlyer, you will enjoy the same comfortable seat width and a similar legroom in Euro Traveller as in Club Europe.

Hours of entertainment

World Traveller offers a personal flat screen screen and headphones for everyone. Take your pick from the hundreds of latest films, television programmes, albums, audio books and games.

World Traveller offers a personal flat screen screen and headphones for everyone. Take your pick from the hundreds of latest films, television programmes, albums, audio books and games.

Hassle-free family travel

  • Priority boarding for families with infants and young children in pushchairs, to help get you settled onboard sooner
  • Skyflyer activity packs
  • Children's TV, films, games and a parental lock for other channels
  • Special children's meals which we'll serve first so you can enjoy your own meal at your own pace
  • Priority boarding for families with infants and young children in pushchairs, to help get you settled onboard sooner
  • Skyflyer activity packs
  • Children's TV, films, games and a parental lock for other channels
  • Special children's meals which we'll serve first so you can enjoy your own meal at your own pace

Complimentary on-board dining

When you travel in our long haul economy (World Traveller) cabin, you can now enjoy complimentary drinks, snacks and a four course meal*, followed by a lighter snack just before landing.

Depending on what time of day and route you fly, our crew will be on hand to offer you a range of snacks and treats, from ice creams to traditional British tuck box favourites.

Before landing, we’ll offer you a lighter meal, so you can be ready to make the most of your destination.

If you're an Executive Club Member, you can update your meal preferences in your account.

When you travel in our long haul economy (World Traveller) cabin, you can now enjoy complimentary drinks, snacks and a four course meal*, followed by a lighter snack just before landing.

Depending on what time of day and route you fly, our crew will be on hand to offer you a range of snacks and treats, from ice creams to traditional British tuck box favourites.

Before landing, we’ll offer you a lighter meal, so you can be ready to make the most of your destination.

If you're an Executive Club Member, you can update your meal preferences in your account.

Upgrade to Club World Meal

Choose one of our six hand prepared meals from our exclusive online menu (below) between 30 days and 24 hours before your flight from London Heathrow (some routes are excluded). Your crew will hand deliver your meal to you before the standard meal service begins which will be accompanied by your choice of complimentary alcoholic or non-alcoholic drinks.

Choose one of our six hand prepared meals from our exclusive online menu (below) between 30 days and 24 hours before your flight from London Heathrow (some routes are excluded). Your crew will hand deliver your meal to you before the standard meal service begins which will be accompanied by your choice of complimentary alcoholic or non-alcoholic drinks.

First is the most luxurious way to experience flight. From your own stylish suite, to exclusive access to spa treatments, fast-track security, and excellent service, it’s the finest way to travel.

At a glance

  • Exceptional, elegant British service
  • Your own private, spacious suite
  • A fully flat bed with a foam and microfibre mattress topper and 400 thread count bedding
  • Delicious, indulgent fine dining with exclusively designed crockery, cutlery and glassware from the finest British designers, William Edwards, Studio William and Dartington
  • Exclusively designed Temperley London loungewear, amenity bag and slippers
  • Seven-piece luxury skin and body care collection from Elemis
  • Access to luxurious lounges and spa treatments
  • Exclusive and dedicated service
  • Priority boarding, straight from an exclusive First lounge

Exceptional, elegant British service

Your own personal suite

Cross the world’s skies comfortably, calm, and entertained in your own spacious suite. It’s where British heritage meets contemporary design; letting you work in peace, watch a film, or stretch out and fall asleep.

Fine dining and delicious treats

We've worked with some of the world's top chefs and British designers to bring you the full restaurant experience at 35,000 feet.

  • Luxury meals including a new delicious à la carte menu, plus a range of lighter options that focus on fresh seasonal ingredients of British provenance
  • New signature afternoon tea service, showcasing the great British tradition of high tea. The menu will include a selection of sandwiches, delicate pastries and scones, as well as a wide range of tea infusions
  • A wide selection of Champagnes, wines, spirits, and non-alcoholic drinks
  • Flexibility to order whenever suits you best

Unique First on 787 Dreamliner

Specifically designed for the 787-9 Dreamliner, our premium cabin has just eight seats, compared to the usual 14. First cabin seats also feature a larger personal screen to enjoy the latest films and TV programmes, as well as a new touchscreen handset and state-of-the-art noise cancelling headphones from Meridian.

Hours of entertainment

Lose yourself in a great film or gripping series with our huge library of new releases including music, ebooks, and games. Enjoy the 1,000 hours of programmes available on the in-flight entertainment channels.

  • Free Wi-Fi will now be available to customers travelling in First *. Now you can stream music, films and box sets, browse the internet, email and message from the comfort of your seat, and it's free for the entire flight.

  • To use, connect to the onboard BAWi-Fi network, click the "Free Wi-Fi" banner, verify you are a First customer with your name and seat number (or booking reference) and enjoy free Wi-Fi for the duration of your flight. It couldn’t be easier to take advantage of your reward.
  • All seats come with a 15in screen, with ports to connect up your own devices.
  • We also include high quality noise-cancelling headphones, for minimal disturbance.

Space to prepare and relax

Take time out in our elegant departure lounges and wait comfortably before flying. Modern and luxurious, we offer quality wines, drinks and food, plus a range of business facilities for when you need to work. On arrival into London Heathrow Terminals 3 and 5, stop by the Arrivals Lounge to freshen up and get ready for whatever you’ve planned. Enjoy more delicious dining options, showers, and a clothes-pressing service.

The Concorde Room

You're also invited to the Concorde Room – our most luxurious lounge. It’s exclusive to London Heathrow Terminal 5 and New York JFK Terminal 7, with discreet booths, full waiter service, private cabanas and a state-of-the-art business suite.

The First Wing

Available in London Heathrow Terminal 5, our exclusive First Wing gets you through the airport quickly and smoothly. It’s a dedicated space for First, Executive Club Gold, and Oneworld Emerald flyers; offering a private check-in area, two of its own security lanes, and a direct walkway into the Galleries First Lounge and Concorde Room.

Over 30 dedicated British Airways departure lounges and more than 100 additional partner lounges worldwide for you to experience. You can use them if you are:

  •  Flying on a scheduled British Airways flight in First, business (Club World) or business (Club Europe)
  • A Silver or Gold Member* of the British Airways Executive Club on a scheduled flight operated by British Airways or one of  oneworld® partners
  • An Emerald or Sapphire member* of any of the oneworld airline frequent flyer programmes on a scheduled flight operated by British Airways or one of our oneworld partners
  • Over the age of 18 years, or if under 18 years you are accompanied by a responsible adult. (Local laws relating to the consumption of alcohol will apply.)

    * Includes access to more than 650 oneworld partner lounges.

    All lounge access is subject to capacity restrictions.
Business Class Lounges

Book your business class flight and your journey begins at the airport. Whether you want to work or relax before your flight, you can choose how to spend your time in comfort and style.
Depending on your location, you may find either a Galleries or a Terraces lounge available to you. Each offers a similar range of excellent facilities with a premium level of service.

Galleries Club lounge at London Heathrow T5.

Galleries lounge

When you enter Galleries lounge you are greeted with calm and tranquil surroundings, featuring Osborne and Little exclusively designed fabric, fine wines or ask for a nicely chilled glass of champagne. Your quiet time before your flight will be time well spent.

Light meals or snacks are especially prepared for you, with some flights offering the opportunity to dine in the lounge, maximising your sleep on board. Our Sleeper service is also available on selected flights.

The exclusive work and entertainment zone is a perfect place to catch up on last minute emails, or at London Heathrow you can watch live sport or selected entertainment in our 20 seat cinema.
USB port in British Airways lounge at Rome Fiumicino Airport.

Terraces lounge

Relaxing in Terraces lounge is a haven of peace and quiet. You can enjoy brand new blend of Union Hand-Roasted Coffee, a snack or drink from  World Wine bar and for some flights dine in the lounge to maximise your sleep on board. Our Sleeper service is available on selected flights.

Work and entertainment zone is equipped for you to catch up on emails or work without being disturbed. There is wireless internet access and power points too so you can charge your mobile devices.


Elemis Spa

British Airways are working with Elemis, the acclaimed British spa and skincare brand, to offer you exclusive treatments and skin-therapies at selected airport lounges.

Developed by the world-renowned Noella Gabriel, Elemis brings you a new concept in travel spa and skin-therapies to awaken your senses and refresh you before your journey begins.

Find out more about the Elemis Travel Spa

Over 30 dedicated British Airways departure lounges and more than 100 additional partner lounges worldwide for you to experience. Visit the oneworld website for full list of lounge locations and opening times.

First Class Lounge

Enjoy an exceptional experience soaking up the best service, outstanding food and the finest wines and champagnes. Find yourself in a sanctuary away from the world. Elegant surroundings offer deep, luxurious upholstered furniture, in rich velvets and classic tailored herringbone. Take advantage of a welcoming environment to spend time in before you fly.

Complimentary work and entertainment zones offer internet access, printers, copiers and fax machines so you can continue to work throughout your time at the airport.

You can enjoy waiter service dining in the lounge, before some flights*. Pre-flight dining is available if you are departing from London Heathrow after 8pm and on selected overnight flights from New York JFK, Newark, Philadelphia, Washington, Chicago and Boston departing after 6pm local time.

*Where there is no First lounge and only First dining, this service and space is only open to those customers seated in our First cabin.

The Concorde Room

The Concorde Rooms are the epitome of elegance and available at Heathrow Terminal 5 and New York JFK. These lounges are welcoming and inviting spaces with luxurious furniture, beautiful chandeliers and amazing artwork.

Enjoy pre-flight dining in private dining booths with full waiter service and a la carte menu from Executive Head Chefs Frank Coughlin and Errol Figueroa. Hosts will be happy to pair your meal with the finest champagnes and wines from around the world.
Feather table lamp in the First Lounge in Heathrow Terminal 5.

For your relaxation, private cabanas with a comfortable day bed and en suite give you the privacy you wish for. If you choose to dine or would simply like a refreshing cup of tea hosts are on call with room service or a wake up call.

If you would like to catch up on news or use our computers, the state of the art business suite is available for your use. For your convenience mobile chargers are also available**.

The Concorde Room at Terminal 5 London Heathrow has recently been refreshed, taking inspiration from the very best of British design, craftsmanship and heritage. Enjoy elegant lighting from Porta Romana, beautifully woven Osborne and Little fabrics and contemporary tables from Boss Design.

*Private cabanas are available at London Heathrow only which can be booked.
** Please ask our hosts for a mobile charger, they are available on loan for the duration of your stay in the lounge. London Heathrow only.

Arrivals Lounges

Get ready for the day ahead with a quick stopover in our London Heathrow Terminal 3 and 5 Arrivals Lounges. Freshen up with a shower or help yourself to a snack or refreshments before continuing with your day.

Elemis Travel Spa

Want to treat yourself after a long flight? Visit our Elemis Travel Spa in the Arrivals Lounge at Heathrow Terminal 5. Choose from a range of treatments including a Muscle-Ease Power Back Massage or a ELEMIS Essential Facial.

A380 British Airways

A380 British Airways

Complimentary on-board dining

Complimentary on-board dining

World Traveller Plus Seat

World Traveller Plus Seat

A380 Club World

A380 Club World

First Class Suite

First Class Suite

Club Suite Seat

Club Suite Seat

Club Suite Door

Club Suite Door

Club Suite

Club Suite

Club Suite Cabin

Club Suite Cabin

Club Suite Space

Club Suite Space

Club Suite

Club Suite

Club Suite Bed

Club Suite Bed

Club Suite

Club Suite

Club Suite

Club Suite

Dining in Club

Dining in Club

Club Dining

Club Dining

Seat in World Traveller Plus

Seat in World Traveller Plus

Working in World Traveller Plus

Working in World Traveller Plus

First Wing

First Wing

First Cabin

First Cabin

Flat Bed

Flat Bed

Club World Seat

Club World Seat

Your own personal suite

Your own personal suite

First dining

First dining

787 First Class

787 First Class

Economy Cabin

Economy Cabin

Euro Traveller

Euro Traveller

Inflight Entertainment

Inflight Entertainment

Family Travel

Family Travel

Economy Dining

Economy Dining

Economy Snack

Economy Snack

Economy Snack

Economy Snack

First Seat

First Seat

First Dining

First Dining

First Dining

First Dining

First Dining

First Dining

First Cabin 787

First Cabin 787

First Dining

First Dining

First IFE

First IFE

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

First Wing

First Wing

First Wing

First Wing

First Wing

First Wing

First Wing Entrance to Lounge

First Wing Entrance to Lounge

First Private Security Lane

First Private Security Lane

Mens Amenity Kit

Mens Amenity Kit

Womens Amenity Kit

Womens Amenity Kit

A350 Seat

A350 Seat

The White Company Amenity Kit

The White Company Amenity Kit

Hotel Information

Card Image

Hard Rock Hotel Cancun

location Cancun, Mexico

Room Type Deluxe Lagoon Room

Image (17271)
10 Nights
All Inclusive
10 Nights
All Inclusive
Details
Description
Rooms
Dining
Recreation
Facilities
Reviews
Location Map

At this unique Cancun beach all inclusive resort, they've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a rock star paradise, which reflects Mexican setting and cosmopolitan flair. Enjoy Hard Rock Hotel Cancun, enjoy the authentic all inclusive resort.


Amenities & Services
- Freestyle pool with a section for children
- Pool with hidrojets®
- Two swim-up bars
- Kids Club (ages 4-17)
- Kids pool with games at the Kids Club
- Billiards
- Ping Pong & table games
- Pool volleyball & basketball
- Sauna/steam room
- Sun lounge
- Rock Spa® facilities
- Daily activities & non-motorized water sports
- Body Rock® Fitness center
- A lighted tennis court and basketball
- Theme parties or shows nightly

Legendary Rock Spa®
- 10 Individual Suites
- 6 Couples' Suites
- 1 Couples' Master Suite with hydro spa tub
- Relaxation area


Other Facilities

  • Beach
  • Laundry Service
  • Outdoor Pool
  • Concierge
  • Indoor Pool
  • Disable Facilities
  • Baby Sitting
  • Room Service
  • Car Park
  • Hotel Safe
  • Business Centre
  • Gym
  • Porter Service
  • Express check-in/ out
  • Car Rental
  • WiFi
  • Hotel Bar
  • Restaurant
  • Beauty Salon
  • Cafe
  • Non-smoking Rooms
  • Spa
  • Conference Rooms
  • Reception Desk
  • Wheelchair Accessible
  • 24 Hour Reception
  • Shops on Site
  • Tennis

All Inclusive

Hard Rock Resort Cancun knows no limits, they took all the awesome of Rock & Roll and made it a vacation that has to be experienced to be believed. That means access to unbelievable All Inclusive amenities like experiential dining at 6 world-class restaurants, never-ending cocktails, legendary entertainment, and top-shelf everything across the board.

Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at one of the 4 bars/lounges or 2 poolside bars.

Zen
Zen

Find your Zen at our Asiatic-themed hot spot. Zen offers an extraordinary fine dining experience composed of expertly prepared Asian cuisine. During the evening, savor Asian specialties such as Teppanyaki.

Note: Self-service buffets will be removed and replaced by a la carte service.

Hours
Breakfast: 8:00am - 12:00pm
Dinner: 5:30pm - 11:00pm

Reservations
They accept reservations and walk-ins.
You can make your reservation directly at Ipanema from 07:00pm

Ciao
Ciao

Sit down to an Italian feast at hotel's very own fine dining spot. In the mornings, indulge in a sumptuous breakfast of International fare. In the evening, the restaurant becomes a dazzling setting for savoring the finest Italian specialties.

Note: Self-service buffets will be removed and replaced by a la carte service.

Hours
Breakfast: 6:30am - 11:00am
Dinner a la carte: 5:30pm - 11:00pm
Reservations

They accept reservations and walk-ins.
You can make your reservation directly at Ipanema from 07:00pm

Ipanema Steak House
Ipanema Steak House

When the sun sets on the Caribbean Sea, Ipanema is the place for an elegant, authentic steakhouse experience. Indulge in the finest cuts of beef, pork, poultry and more, cooked fresh over spitfire just for you as you look out onto the beach. Enjoy romantic, moonlit evenings with a glass of red wine.

Note: Self-service buffets will be removed and replaced by a la carte service.

Hours
Open 5:30pm to 11:00pm daily

The Market
The Market

Rock out to fresh and exotic International cuisine at this bountiful buffet that takes you on a culinary odyssey around the world – from Mexico to Asia.

Note: Self-service buffets will be removed and replaced by a la carte service.

Hours
Buffet breakfast: 7:00am - 11:30am
International Buffet: 1:00pm - 4:30pm
Theme night buffet dinner: 6:00pm - 11:00pm

Dress Code
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)

Frida
Frida

Discover the fiery flavors, spices and passions of Mexico at Frida, serving traditional Mexican cuisine in a festive atmosphere. The a la carte menu offers regional specialties, paired with tasty margaritas and tequilas.

Note: Self-service buffets will be removed and replaced by a la carte service.

Hours
A la carte dinner: 6:00pm -11:00pm

Reservations
Waiting in line doesn’t go with us, therefore we have a space for you at Frida. We want to know at what time you want to dine so, please drop by the Frida Reception between 6:00 pm to 11:00 pm to give you the best service and reserve your table.

Walk ins are also welcomed.

Dress Code
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)

Tons of swimming pool options for couples, singles, and families await you at the Hard Rock hotel. Take a dive into one and you’ll never be the same! We also provide the world-class golf experience you crave, along with lessons and gear rentals.

Step inside this hotel in Cancun and you can't help but notice these are some serious rock star digs. Featuring breathtaking ocean views and private balconies, Cancun suites and guest rooms offer totally over the top indulgence with hydro spa tub, flat screen LCD televisions with premium satellite channels, plush bathrobes and slippers, top-of-the-line bath amenities, custom bedding with fine linens and a cotton duvet, plus a well-stocked mini-bar.

With all of this, you may never want to leave your Cancun suite - at least not so soon. So go ahead, sink back in your hydro spa tub and relax, or gaze out over turquoise waters from your balcony. Then tell the paparazzi, they'll just have to wait.

Paradise has teamed up with Pure® to offer allergy friendly rooms.

Rock Royalty Ocean View King with Personal Assistant
Rock Royalty Ocean View King with Personal Assistant

FAMILY ROOM TWO BEDROOMS
FAMILY ROOM TWO BEDROOMS

TWO BEDROOMS

APARTMENT TWO BEDROOMS

TWO BEDROOMS

Room DELUXE LAKE VIEW

DELUXE LAKE VIEW

SUITE STANDARD

STANDARD

SINGLE STANDARD

STANDARD

DOUBLE DELUXE SEA VIEW

DELUXE SEA VIEW

SINGLE LAGOON VIEW

LAGOON VIEW

DOUBLE SEA VIEW KING BED

SEA VIEW KING BED

FAMILY ROOM DELUXE
FAMILY ROOM DELUXE

DELUXE

FAMILY ROOM DELUXE WITH VIEWS

DELUXE WITH VIEWS

SINGLE INNER

INNER

DOUBLE DELUXE KING BED
DOUBLE DELUXE KING BED

DELUXE KING BED

DOUBLE LAKE VIEW

LAKE VIEW

DOUBLE OCEAN VIEW
DOUBLE OCEAN VIEW

OCEAN VIEW

Room LAGOON VIEW

LAGOON VIEW

FAMILY ROOM LUXURY TWO BEDROOMS

LUXURY TWO BEDROOMS

FAMILY ROOM DELUXE

DELUXE

QUADRUPLE STANDARD

STANDARD

Room COMFORT

COMFORT

Double or Twin SUPERIOR

SUPERIOR

SINGLE SUPERIOR

SUPERIOR

APARTMENT STANDARD

STANDARD

Room CAPACITY 1

CAPACITY 1

Room WITH BALCONY

WITH BALCONY

Room STANDARD

STANDARD

FAMILY ROOM LAKE VIEW

LAKE VIEW

Double or Twin WITH VIEWS

WITH VIEWS

SUITE SUPERIOR

SUPERIOR

SUITE TWO BEDROOMS

TWO BEDROOMS

SUITE KING BED ONE BEDROOM

KING BED ONE BEDROOM

Room INNER

INNER

Tent SEA VIEW

SEA VIEW

SUITE CAPACITY 1

CAPACITY 1

DOUBLE KING SIZE BED

KING SIZE BED

FAMILY ROOM LUXURY SEA VIEW

LUXURY SEA VIEW

DOUBLE DELUXE OCEAN VIEW
DOUBLE DELUXE OCEAN VIEW

DELUXE OCEAN VIEW

DOUBLE SEA VIEW

SEA VIEW

APARTMENT LUXURY SEA VIEW

LUXURY SEA VIEW

Double or Twin INNER

INNER

Room SEA VIEW TWO BEDROOMS

SEA VIEW TWO BEDROOMS

FAMILY ROOM OCEAN VIEW TWO BEDROOMS
FAMILY ROOM OCEAN VIEW TWO BEDROOMS

OCEAN VIEW TWO BEDROOMS

Double or Twin DELUXE

DELUXE

Room WITH VIEWS

WITH VIEWS

Room LUXURY SEA VIEW

LUXURY SEA VIEW

SUITE OCEAN VIEW ONE BEDROOM
SUITE OCEAN VIEW ONE BEDROOM

OCEAN VIEW ONE BEDROOM

SUITE CAPACITY 3 TWO BEDROOMS

CAPACITY 3 TWO BEDROOMS

FAMILY ROOM DELUXE LAGOON VIEW

DELUXE LAGOON VIEW

Room LUXURY

LUXURY

SUITE OCEAN VIEW

OCEAN VIEW

SUITE OCEAN VIEW KING BED
SUITE OCEAN VIEW KING BED

OCEAN VIEW KING BED

Double or Twin DELUXE WITH VIEWS

DELUXE WITH VIEWS

DOUBLE SEA VIEW

SEA VIEW

Room BUSINESS

BUSINESS

Room OCEAN VIEW TWO BEDROOMS

OCEAN VIEW TWO BEDROOMS

DOUBLE ECONOMY

ECONOMY

DOUBLE BUSINESS

BUSINESS

TWIN DELUXE TWO DOUBLE BEDS

DELUXE TWO DOUBLE BEDS

FAMILY ROOM OCEAN VIEW

OCEAN VIEW

Room DELUXE BAY VIEW

DELUXE BAY VIEW

DOUBLE INNER

INNER

Double or Twin LAGOON VIEW

LAGOON VIEW

Room DELUXE WITH VIEWS

DELUXE WITH VIEWS

SINGLE DELUXE WITH VIEWS

DELUXE WITH VIEWS

DOUBLE INNER

INNER

Double or Twin DELUXE

DELUXE

SUITE DELUXE SEA VIEW

DELUXE SEA VIEW

Double or Twin WITH VIEWS

WITH VIEWS

Room PREMIUM

PREMIUM

FAMILY ROOM SEA VIEW TWO BEDROOMS

SEA VIEW TWO BEDROOMS

Room TWO QUEEN BEDS WITH VIEWS

TWO QUEEN BEDS WITH VIEWS

Double or Twin DELUXE LAGOON VIEW

DELUXE LAGOON VIEW

SUITE STANDARD
SUITE STANDARD

STANDARD

SUITE LUXURY

LUXURY

Room CAPACITY 3

CAPACITY 3

DOUBLE STANDARD

STANDARD

SINGLE DELUXE TWO BEDROOM

DELUXE TWO BEDROOM

SUITE LUXURY SEA VIEW

LUXURY SEA VIEW

FAMILY ROOM STANDARD

STANDARD

DOUBLE WITH DOUBLE BED

WITH DOUBLE BED

FAMILY ROOM STANDARD

STANDARD

SINGLE WITH VIEWS

WITH VIEWS

Room BAY VIEW

BAY VIEW

SUITE STANDARD
SUITE STANDARD

STANDARD

FAMILY ROOM LUXURY

LUXURY

DOUBLE DELUXE WITH VIEWS

DELUXE WITH VIEWS

SINGLE DELUXE OCEAN VIEW

DELUXE OCEAN VIEW

SUITE TWO BEDROOMS

TWO BEDROOMS

SINGLE SEA VIEW

SEA VIEW

SINGLE SEA VIEW TWO BEDROOMS

SEA VIEW TWO BEDROOMS

FAMILY ROOM CONNECTING ROOM

CONNECTING ROOM

DOUBLE SEA VIEW

SEA VIEW

APARTMENT LUXURY TWO BEDROOMS

LUXURY TWO BEDROOMS

DOUBLE LUXURY

LUXURY

DOUBLE DELUXE TWO BEDROOM

DELUXE TWO BEDROOM

SINGLE STANDARD

STANDARD

Room CAPACITY 2

CAPACITY 2

DOUBLE DELUXE TWO BEDS
DOUBLE DELUXE TWO BEDS

DELUXE TWO BEDS

APARTMENT DELUXE TWO BEDROOM

DELUXE TWO BEDROOM

Double or Twin STANDARD

STANDARD

DOUBLE OCEAN VIEW KING BED

OCEAN VIEW KING BED

SUITE CAPACITY 4 TWO BEDROOMS

CAPACITY 4 TWO BEDROOMS

Double or Twin LAKE VIEW

LAKE VIEW

Room SEA VIEW

SEA VIEW

Room TWO BEDS

TWO BEDS

TWIN DELUXE

DELUXE

Room BUSINESS DELUXE

BUSINESS DELUXE

TWIN STANDARD

STANDARD

SUITE OCEAN VIEW TWO DOUBLE BEDS

OCEAN VIEW TWO DOUBLE BEDS

FAMILY ROOM DELUXE

DELUXE

APARTMENT DELUXE SEA VIEW

DELUXE SEA VIEW

Room DELUXE

DELUXE

Room DELUXE OCEAN VIEW

DELUXE OCEAN VIEW

Double or Twin OCEAN VIEW

OCEAN VIEW

Room DELUXE TWO DOUBLE BEDS

DELUXE TWO DOUBLE BEDS

DOUBLE OCEAN VIEW

OCEAN VIEW

Double or Twin DELUXE SEA VIEW

DELUXE SEA VIEW

Double or Twin SEA VIEW TWO BEDROOMS

SEA VIEW TWO BEDROOMS

FAMILY ROOM DELUXE BAY VIEW

DELUXE BAY VIEW

DOUBLE DELUXE
DOUBLE DELUXE

DELUXE

FAMILY ROOM TWO BEDROOMS

TWO BEDROOMS

Room DELUXE LAGOON VIEW

DELUXE LAGOON VIEW

FAMILY ROOM DELUXE
FAMILY ROOM DELUXE

DELUXE

Room STANDARD

STANDARD

FAMILY ROOM KING BED TWO BEDROOMS

KING BED TWO BEDROOMS

SUITE STANDARD

STANDARD

Room DELUXE

DELUXE

SUITE OCEAN VIEW TWO BEDROOMS

OCEAN VIEW TWO BEDROOMS

DOUBLE STANDARD

STANDARD

DOUBLE DELUXE LAGOON VIEW
DOUBLE DELUXE LAGOON VIEW

DELUXE LAGOON VIEW

Room RUN OF HOUSE

RUN OF HOUSE

Room DELUXE SEA VIEW

DELUXE SEA VIEW

Room DELUXE

DELUXE

SUITE ONE BEDROOM

ONE BEDROOM

SUITE SEA VIEW

SEA VIEW

DOUBLE WITH VIEWS

WITH VIEWS

DOUBLE DELUXE TWO DOUBLE BEDS
DOUBLE DELUXE TWO DOUBLE BEDS

DELUXE TWO DOUBLE BEDS

FAMILY ROOM TWO BEDROOMS WITH VIEWS

TWO BEDROOMS WITH VIEWS

Double or Twin LUXURY

LUXURY

DOUBLE DELUXE LAKE VIEW

DELUXE LAKE VIEW

DOUBLE DELUXE

DELUXE

DOUBLE SINGLE USE STANDARD

STANDARD

DOUBLE LUXURY TWO BEDROOMS

LUXURY TWO BEDROOMS

DOUBLE OCEAN VIEW

OCEAN VIEW

FAMILY ROOM DELUXE LAKE VIEW

DELUXE LAKE VIEW

FAMILY ROOM SEA VIEW

SEA VIEW

SUITE CAPACITY 2 TWO BEDROOMS

CAPACITY 2 TWO BEDROOMS

Room OCEAN VIEW

OCEAN VIEW

DOUBLE LUXURY SEA VIEW

LUXURY SEA VIEW

DOUBLE OCEAN VIEW

OCEAN VIEW

SUITE KING SIZE BED

KING SIZE BED

Double or Twin DELUXE OCEAN VIEW

DELUXE OCEAN VIEW

SUITE SEA VIEW TWO BEDROOMS

SEA VIEW TWO BEDROOMS

DOUBLE OCEAN VIEW TWO BEDROOMS

OCEAN VIEW TWO BEDROOMS

Double or Twin STANDARD

STANDARD

Room SUPERIOR

SUPERIOR

FAMILY ROOM DELUXE SEA VIEW

DELUXE SEA VIEW

QUADRUPLE DELUXE

DELUXE

Room CAPACITY 4

CAPACITY 4

DOUBLE SINGLE USE STANDARD

STANDARD

FAMILY ROOM DELUXE T